TRACK YOUR ORDER
Enter your tracking number to see real-time updates on your shipment
Try: ZWT-2024-001234, ZWT-2024-005678, ZWT-2024-009876
Order #ZWT-2024-001234
Placed on February 12, 2024
Tracking Timeline
Order Placed
Your order has been confirmed and is being processed
Processing at Warehouse
Your items are being packed and prepared for shipping
Departed from Kigali Hub
Your package has left our facility and is on its way
Last scanned: Kigali International Airport, Rwanda
Arrived at Nairobi Hub
Package has arrived at regional distribution center
Nairobi, Kenya - Processing at regional hub
Out for Delivery
Package will be delivered to your address
Delivered
Package delivered and signed for
Package Details
Burundi Coffee Beans
By Jean's Farm
Ibiseke
By Kigali Crafts
Shipping Info
Carrier
Zawatu Express
Service
Express International
2-4 Business DaysTracking Number
ZWT-2024-001234
Ship To
John Doe
123 Main Street, Kigali Heights
Kigali, Rwanda
+250 789 456 123
Ship From
Zawatu Warehouse
KK 15 Rd, Kigali
Rwanda
Shipment Route
Kigali, RW
Departed
Nairobi, KE
In Transit
Destination
Your City
Frequently Asked Questions
1 How do I track my order?
Enter your tracking number in the search box above. You can find this number in your order confirmation email or account dashboard.
2 How long does shipping take?
Standard shipping takes 3-5 business days within East Africa, 5-7 days to West Africa, and 7-10 days internationally.
3 My tracking hasn't updated in days
Tracking updates may be delayed during holidays or when packages are in transit between facilities. Contact support if no update for 5+ days.
4 Can I change my delivery address?
Address changes are possible if your order hasn't been dispatched. Contact customer support immediately for assistance.
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